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Trulia Voices Video Comments on the Rise?
I am a big fan of Trulia. I have been thinking of ways to cut through the noise of other Real Estate professionals that answer on Trulia Voices to better help those who are asking questions. My biggest concerns with some of the answers I see are:
1. Real Estate Professionals answering questions that are not from the area the question is referencing. i.e. A Real Estate professional in New York answering a real estate question about Simi Valley.
2. Real Estate Professionals trying to be more than they can be. i.e. Soliciting business in areas too far away to serve. There has been an agent in the city of Orange (Orange County California) soliciting business in the Ventura county area through Trulia. While there is nothing illegal about this (as our real estate licenses cover the entire state of California), my legitimate concern is that this Real Estate Professional (like others) does not have local knowledge and in one answer it was clear that he had no knowledge of current market conditions. It’s better when you get far enough away from your true trade area, that we can find an agent to refer your business to. I recently referred my client to a real estate professional (I knew and trusted) in the Huntington Beach area. Sure I could have driven there and sold them the house, but in the best interest of those I served I knew a local expert that could take great care of them and provide them important local knowledge.
3. Real Estate professionals that answer…”Find a local Real Estate Professional, blah, blah, blah”. People who come to Trulia are trying to do research on their terms and at their own pace or they live far away and Trulia is more convenient. They are smart enough to know to contact a local professional.
These three issue have driven me to find a way to hopefully stand out and be a real Trulia Voice!
Rudy from Trulia says
Hi Ted!
We love your professional video creativity on Trulia Voices. You most certainly stand out. And, we agree, that there is always room for improvement withing the culture of the community regarding answering consumers questions. To address some of your concerns, as well as those of others, we created a Top 10 list on how to best use Trulia Voices:
http://www.truliablog.com/2008/05/09/top-10-tips-on-how-to-best-use-trulia-voices/
Keep up the great work. I’m sure consumers dig it 🙂
Rudy
Social Media Guru at Trulia