May 23, 2012

Why Zillow, Trulia & similar sites cause buyers so much frustration

Trulia Zillow Simi Valley Homes For Sale

The National Association of Realtors 2011 Buyer and Seller Profile report has some interesting data, but really not that surprising when I compare that data to what I see in the field every day.  The reports stated:

eighty-eight percent of home buyers used the internet as one of the information sources in their home search process…

the second most used information source was the real estate agent. eighty-seven percent of buyers used real estate agents during their home search process…

the internet and real estate agents have remained the two highest-ranking sources by usefulness consistently for several years,

The National Association spends significant time and money on this research and if you have been looking for homes online, you will probably have a few stories to tell about the process.

The State of California is a very pro-consumer protection state. The Department of real estate and the requirement of a sales license is a pro consumer protection device. The licensing requirements in the state of California set the expectation as to how real estate can be transacted. Each individual listing contract is a private employment contract between the home seller and the real estate broker. Real estate brokers created the multiple listing service to pool their private employment contracts together under a universal compensation agreement. Essentially, this means that the various brokers will agree to compensate each other, if they sell each other’s listings.

Prior to the Internet, home buyers were only able to get information about the properties for sale in a given market by directly contacting a real estate agent. Today, during the internet age, home buyers have the ability to go online and search for homes at any time of the day or night.

What is unknown or often misunderstood is that very few websites have a complete inventory of homes are for sale on the market. Sites such as Trulia and Zillow offer information about properties for sale, but because there are not brokers, these have very limited access to the properties for sale in any given market. They rely on brokers supplying information about homes brokers have for sale. Unfortunately for Trulia and Zillow, not all brokers provide their inventories. Additionally as homes are sold or entered escrow, many times the information is not reported to Trulia and Zillow, so the information listed on those sites could overstate or understate the actual available inventory.

So where’s the best place for home buyer to look for property on the Internet? Well if you look at the results of the report I quoted above, the real estate agent plays a very important part in filling in the gaps of what’s available online.

From personal experience, many, many, many times buyers have come to me with a list of homes they have found on the Internet and 90% of those homes are already under contract in escrow. As a member of the multiple listing service, I have access to the real-time data reporting of the current inventory. While the property searches on real estate agent websites are coming from a more direct feed of the listing data, those sites can only provide limited data.

Don’t feel like you are coming up empty handed. If you understand the property search sites are limited in scope and that the pro-consumer protection posture of the state of California wants home buyers and home sellers to interact with licensed real estate agents, you can use the information online conjunction with licensed real estate agent and find a home for you.

 

The Appraisal Bottleneck Adding a Twist to our Current Simi Valley Real Estate Market

appraisal simi valley home sellersHousing inventory has plummeted to 1.75 to 2.25 months supply for Simi Valley.  This super tight market condition has real estate agents excited, home sellers excited and is creating stressed out buyers.  While sellers have become more reluctant to put their homes on the market over the last couple months; the same pool of buyers during this time frame, having fewer homes to choose from, are not ready to drive prices up and the Appraisal Value is one of the key reasons that will keep this rally in check.

Simi Valley saw in the market run up between 2000 and 2007, Appraisals that were brought in over value all the time; so much that part of the responsibility of the meltdown was related to those jacked-up appraisals. Dodd-Frank reigned in the appraisers and in some cases went too far, but as indicated by Well’s Fargo’s 2012 outlook on housing, with 2 million homes in serious default and with the large amount of homes sold as short sales,  underwriting guidelines for purchase loans will single out any attempt to jack-up prices with appraisals again.

Another factor for the Simi Valley housing market is that we have seen on average a 10% (even more in some tracts) decline in selling price over the last year and those declines were continuing in to February of this year.  The same Wells Fargo report is projects an addition 6% decline in pricing for 2012.  Since that is an over all average for the country we need to remember markets are local and sometimes hyper-local.  Could we see some bounce up in pricing for Simi Valley home sales in April and May?  It is likely, but more likely for homes in top condition. Homes with deferred maintenance and lacking core components will continue to significantly lag their updated and upgraded counter parts.  Long gone are the days where (as in 2005) buyers ignored significant issues and competed for average homes in bidding wars.

Sellers facing the current market conditions, trying to get the highest price possible for their home, now face a tougher appraisal process and more cautious buyers.  Home Sellers trying to get a handle on an appraisal value for their home should consider the following:

1. Sites like Zillow and Trulia cannot give you an accurate value,  the algorithms that are used to create their estimated values are limited by many factors that will make an accurate assessment difficult. These values can be a starting point, but only an appraisal attached to a purchase contract will give a justifiable value.

2. Draw a one mile radius around your home.  That is the limit.  Homes in that radius are going to be used as the bench mark for your home.

3. Age, Size, Bedrooms and Baths – An appraiser cannot skip over a comp.  If your home is 3 bedrooms, 40 years old and 1500 square feet and there are 15 closed sales in your one mile radius with similar characteristics, the appraiser cannot skip over those, pick a 4 bedroom and adjust your home value.

4.  90 days may be as far as the underwriter will allow the appraiser to go out for closed sales.  That number in the past was 6 months and in some cases may still be 4 months, but again if there are enough homes with similar characteristics in the one mile radius the appraiser is going to use the most recent sales and older comps are given less weight in determining value.

5. Your home may have upgrades. Your home may be the nicest in the tract, but increases for those upgrades are not granted liberally by appraisers and the value will certainly not be moved up by the replacement value.  You will receive a favorable appraisal compared to the surrounding homes, but not an unrealistic appraisal.

A tight inventory tilts the advantage in negotiations to the Seller, but the Appraisal process is going to be the bottleneck on any properties with multiple offers.  Sure we will see a few properties where the buyer will bring in additional money over the appraised value, but as we are seeing in the majority of these multiple offers buyers are responding to counter offers cautiously.

Trulia Voices Answers Understanding Short Sales Buyer’s Purchase Contract Issues

Trulia Real EstateShort Sale Buyer Contract deal points can make or break a short sale.  In this video blog I go over the Short Sale Addendum for a quick overview of the form and some commentary on how it can help protect the buyer in the transaction.

Make sure to read:  Simi Valley Short Sale Information here on HomeBuysBlog.com

Thanks for reading Simi Valley’s Premiere Real Estate Blog!

Author – Ted Mackel Simi Valley Real Estate Agent – Keller Williams Realty

Ted Mackel is a top producer at Keller Williams Realty Simi Valley,

specializing in Simi Valley Real Estate

(805) 432-7705

Trulia TRULIA Snapshot – Great new home research tools for Buyers & Sellers!

I need to Apologize. I wrote this back in the end of May and it got lost in my drafts folder.

Trulia rolled out their new SNAPSHOT web tool for home searches. I am happy to announce that my listings are all loaded on Trulia and they are all showing on Trulia’s new snapshot system. This very clean high quality search system is overlaid on a map and lets consumers research the homes for sale in the area.

Combined with Trulia Voices potential buyers and sellers can ask questions on homes or even the area around homes that interest them.

Not all homes from the Multiple listing service load on Trulia’s system, so if you don’t see your home on Snapshot and your home is for sale, then you didn’t list with me.

Recongnition from Trulia is welcome

Follow this link to see the original blog post

Trulia Voices Video Comments on the Rise?

I am a big fan of Trulia. I have been thinking of ways to cut through the noise of other Real Estate professionals that answer on Trulia Voices to better help those who are asking questions. My biggest concerns with some of the answers I see are:

1. Real Estate Professionals answering questions that are not from the area the question is referencing.  i.e. A Real Estate professional in New York answering a real estate question about Simi Valley.

2. Real Estate Professionals trying to be more than they can be. i.e. Soliciting business in areas too far away to serve. There has been an agent in the city of Orange (Orange County California) soliciting business in the Ventura county area through Trulia.  While there is nothing illegal about this (as our real estate licenses cover the entire state of California), my legitimate concern is that this Real Estate Professional (like others) does not have local knowledge and in one answer it was clear that he had no knowledge of current market conditions. It’s better when you get far enough away from your true trade area, that we can find an agent to refer your business to.  I recently referred my client to a real estate professional (I knew and trusted) in the Huntington Beach area.  Sure I could have driven there and sold them the house, but in the best interest of those I served I knew a local expert that could take great care of them and provide them important local knowledge.

3. Real Estate professionals that answer…”Find a local Real Estate Professional, blah, blah, blah”.  People who come to Trulia are trying to do research on their terms and at their own pace or they live far away and Trulia is more convenient.  They are smart enough to know to contact a local professional.

These three issue have driven me to find a way to hopefully stand out and be a real Trulia Voice!

Video Blog: Trulia Voices Answer on House Flipping

This is a great question that was asked on Trulia. The answers were pretty interesting and the format of Trulia really does not give the best environment to handle questions like this in the matter of detail these questions deserve. Below is the link to the original question, followed by a Video Blog response. Whether you can agree or disagree, please comment in below.

My husband and I are thinking of flipping a house in the Thousand Oaks, CA area…is now a good time?